Terms & Conditions
Welcome to Biro Ovulation. These Terms & Conditions govern your access to and use of our website and the purchase of medicines, healthcare products, and related services through our platform.
By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About Our Services
We provide medicines, healthcare products, wellness products, and/or related services through our website, subject to product availability and applicable laws and regulations.
The availability of products, prices, offers, delivery options, and other services may change from time to time without prior notice.
2. User Eligibility
By using this website, you confirm that:
The information provided by you is accurate and complete.
You are legally permitted to purchase the products or services you order.
You will use medicines and healthcare products only for lawful purposes.
You will not misuse the website or provide false or misleading information.
Where applicable, orders may be placed by a parent, legal guardian, or authorized person on behalf of another individual.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices, packaging information, and other details displayed on the website are accurate.
However, product packaging, appearance, labels, ingredients, and manufacturer information may change from time to time.
Customers should always check the product packaging, label, expiry date, dosage instructions, warnings, and other information before using any medicine or healthcare product.
4. Prescription Medicines
Certain medicines may legally require a valid prescription.
Where a prescription is required:
Customers must provide a valid prescription issued by an appropriately authorized healthcare professional.
We may verify the prescription before processing an order.
We may request additional information where necessary.
We may reject or cancel an order if the prescription is missing, invalid, unclear, expired, or does not meet applicable requirements.
Medicines must be used strictly according to the advice of a qualified healthcare professional and the instructions provided with the product.
We do not encourage the purchase, use, or misuse of prescription medicines without appropriate medical advice.
5. Medical Disclaimer
Information provided on this website is intended for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
You should consult a qualified doctor, pharmacist, or other appropriate healthcare professional regarding your medical condition, symptoms, medicines, dosage, possible interactions, allergies, or treatment.
Do not start, stop, or change any medicine or treatment solely on the basis of information available on this website.
6. Orders
When you place an order, you are making a request to purchase the selected products.
We reserve the right to:
Accept or reject an order
Request additional information
Verify prescription details where applicable
Cancel an order due to product unavailability, pricing errors, prescription issues, payment problems, or legal/regulatory requirements
An order confirmation does not necessarily guarantee that the order can be fulfilled in every circumstance.
7. Pricing and Payment
All product prices displayed on the website are subject to change.
Applicable taxes, delivery charges, and other charges may be added where applicable.
Payments may be processed through third-party payment gateways. Users agree to provide accurate payment and billing information.
We are not responsible for unauthorized transactions caused by circumstances beyond our reasonable control, subject to applicable law.
8. Delivery
We will make reasonable efforts to deliver products within the estimated delivery period provided at the time of ordering.
Delivery times may vary because of:
Location
Product availability
Prescription verification
Weather or transportation conditions
Holidays
Operational issues
Events beyond our reasonable control
Customers are responsible for providing a complete and accurate delivery address and contact details.
9. Returns, Refunds and Cancellations
Returns, refunds, and cancellations will be handled according to our applicable Return & Refund Policy.
For medicines and healthcare products, returns may be subject to additional restrictions because of safety, hygiene, storage, and applicable legal requirements.
Products that have been opened, used, damaged, tampered with, or stored improperly may not be eligible for return or refund, except where required by applicable law.
If you receive a damaged, incorrect, expired, or otherwise defective product, please contact us as soon as possible with the relevant order details and supporting information.
10. Expiry and Product Safety
Customers should check the product name, batch information, expiry date, packaging, storage instructions, and other product information before use.
Do not use a medicine or healthcare product if:
It is expired
The packaging appears damaged or tampered with
The product appears different from its expected condition
The label or instructions are missing or unclear
In such cases, contact us or consult an appropriate healthcare professional before using the product.
11. Prohibited Use
You agree not to:
Use the website for unlawful purposes
Submit false prescription or medical information
Attempt to purchase restricted products unlawfully
Resell products where such resale is prohibited
Attempt to gain unauthorized access to our systems
Introduce viruses, malware, or other harmful technologies
Interfere with the operation or security of the website
Use another person’s information without authorization
We may restrict or terminate access to users who violate these Terms & Conditions, subject to applicable law.
12. Intellectual Property
All website content, including text, graphics, logos, images, product descriptions, design elements, software, and other materials, is owned by or licensed to Biro Ovulation, unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission, except where permitted by applicable law.
13. Third-Party Services
Our website may use third-party services such as:
Payment gateways
Delivery and logistics providers
Hosting providers
Analytics services
Communication services
The use of third-party services may be subject to their own terms and policies.
We are not responsible for the independent policies or actions of third-party service providers except to the extent required by applicable law.
14. Limitation of Liability
To the extent permitted by applicable law, Biro Ovulation will not be responsible for losses arising from:
Incorrect information provided by the customer
Improper use of medicines or healthcare products
Failure to follow medical or product instructions
Delays caused by circumstances beyond our reasonable control
Unauthorized access caused by factors outside our reasonable control
Misuse of products contrary to their intended purpose
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
15. Product Availability
We do not guarantee that every product displayed on the website will always be available.
Products may become unavailable due to stock limitations, manufacturer issues, regulatory requirements, or other circumstances.
If an ordered product becomes unavailable, we may contact you regarding cancellation, replacement, or refund, as applicable.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal and health-related information.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, technology, or applicable laws.
The updated version will be published on this page with the revised Effective Date.
Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
18. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts/authorities having jurisdiction over Matamonomohini Nagar, Priya Bhawan, Police Station, Baranagar, Post Office, Noapara, Kolkata, subject to applicable law.
19. Contact Us
For questions regarding these Terms & Conditions, orders, medicines, returns, or other services, please contact us:
Biro Ovulation
Email: biroovulation@gmail.com
Address: Matamonomohini Nagar, Priya Bhawan, Police Station, Baranagar, Post Office, Noapara, Kolkata, 700108